| Author |
Message |
| Registered: June 4, 2007 |  Posts: 52 |
| | Posted: | | | | hello
I have a galaxy s4 jelly 4.2.2 and I can not syncro the pc to my galaxy... ???? |
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| Registered: June 3, 2007 |  Posts: 706 |
| | Posted: | | | | Make sure your firewall and or software has the port open for the connection.
That has been the bane of a lot of peoples existence.
-R |
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| Registered: March 18, 2007 | Reputation:  | | Posts: 1,641 |
| | Posted: | | | | Ken posted this in the new user forum in regards to a similar issue with the iOS app. However, I figured I would repost it here (emphasis mine) since this is also applicable to the Android app and appears to be a common issue. Quoting Ken Cole: Quote:
...
2) Sync the iOS version with your PC DVD Profiler database as you would over wifi. This requires opening up a port on your router. See www.portforward.com for instructions specific to your router. Note: they offer a paid program to do it automatically, but they also offer free instructions to do it manually. Here's the specific page for DVD Profiler: http://portforward.com/english/applications/port_forwarding/DVD_Profiler/default.htm | | | | Last edited: by rdodolak |
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| Registered: June 4, 2007 | | Posts: 52 |
| | Posted: | | | | thank you but everything is ok
the port is open but "connecting" turns running and nothing happens |
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| Registered: March 18, 2007 | | Reputation: | | Posts: 1,641 |
| | Posted: | | | | And you've tried using both the server name and ip address with the same results? |
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| Registered: June 4, 2007 | | Posts: 52 |
| | Posted: | | | |  yes  |
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| Registered: March 18, 2007 | Reputation:  | | Posts: 6,463 |
| | Posted: | | | | Quoting pelikan: Quote:
yes Then it is most definitely a firewall issue. You need to open an Incoming TCP Port (default 32847) on the Firewall of the server machine, then watch all your troubles melt away ... | | | Thanks for your support.
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Hey, new product!!! BDPFrog. |
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| Registered: April 6, 2007 | | Posts: 465 |
| | Posted: | | | | Quoting mediadogg: Quote:
Quoting pelikan:
Quote:
yes
Then it is most definitely a firewall issue. You need to open an Incoming TCP Port (default 32847) on the Firewall of the server machine, then watch all your troubles melt away ... ==> Or depending on firewall, approve DVD Profile for two way traffic through the firewall. At least in Comodo I was able to do that. The real fix was the port forwarding, however, eliminating the firewall as an issue didn't hurt.  |
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| Registered: March 13, 2007 |  Posts: 88 |
| | Posted: | | | | Pelikan, this may be a stupid question, but are you using WiFi or mobile data connention? It has happened to me several times that I have forgot to enable Wifi on Galaxy S3. It needs to be WiFi |
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| Registered: June 4, 2007 | | Posts: 52 |
| | Posted: | | | | it still does not work, I bitdefender internet security 2013 and everything seems ok - but even quite off it does not work
yes I am in wifi ... |
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| Registered: March 29, 2007 | | Posts: 281 |
| | Posted: | | | | Quoting pelikan: Quote:
it still does not work, I bitdefender internet security 2013 and everything seems ok - but even quite off it does not work
yes I am in wifi ... Try turning your internet security off and do the update. I know some programs tell you to turn off any security programs before doing update or install. |
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