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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Error screen keeps coming up whenever I try to add to my collection.
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DVD Profiler Unlimited Registrantjamestech
Registered: October 11, 2010
United States Posts: 180
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Every time I try to "Add to Collection" this screen vv pops up? What is wrong? Id appreciate some help here. thanks

Blu-ray collection order; Music>Musicals>Documentaries>TV shows>Criterions>Movies
 Last edited: by jamestech
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
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Try the following:

Close DVDP.

Go to C:\Users\<your user name>\AppData\Local\DVD Profiler

rename OnlineList.dod to OnlineList.old and OnlineListSel.dod to OnlineListSel.old

Start DVDP.
Karsten
DVD Collectors Online

DVD Profiler Unlimited Registrantjamestech
Registered: October 11, 2010
United States Posts: 180
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This is what I get under  "OS C: > Users >"



I need more instructions because I am not all too good with computers. 
thank you.
Blu-ray collection order; Music>Musicals>Documentaries>TV shows>Criterions>Movies
 Last edited: by jamestech
DVD Profiler Unlimited RegistrantStar ContributorKatatonia
Retired Profiler
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 20,111
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Try running a database repair in the program. That could correct the problem.

At the top of the program, click on Tools -----> Options -----> Utilities -----> Repair Profile Database
Corey
DVD Profiler Unlimited RegistrantStar ContributorDoubleDownAgain
I see better with 'em on
Registered: March 13, 2007
Reputation: Great Rating
Canada Posts: 1,272
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Quoting jamestech:
Quote:
This is what I get under  "OS C: > Users >"
I need more instructions because I am not all too good with computers. 
thank you.


I'd try the database repair first, if that doesn't work I'd try what DJ Doena suggested.

You can't see the folders because they are system files and are hidden.  But you still can access them by looking in them directly.  Type in "C:\Users\ja\AppData\Local\DVD Profiler" into the address bar and it should take you to that folder.  It's hard to tell, but it looks like your user name is 'ja', if not replace it with your username and you should be able to browse that folder and be able to rename the files DJ Doena suggested.
HDTV: 52" Toshiba Regza 52XV545U  AVR: Onkyo TR-707
Speakers: Paradigm Monitor 7 v6, CC-190 & Atom Monitors  Subwoofer: Definitive Technology ProSub 800
BD/DVD: Oppo BDP-93 (Region Free)  HD PVR: Motorola DXC3400 500GB w/ 1TB Expander
BD/DVD/Game: 250GB PS3 Slim DVD/Game: 250GB XBox 360 Elite Special Edition (Black) Game: Wii
Remote: Logitech Harmony One w/ PS3 Adapter WHS: Acer H341 Windows Home Server
DVD Profiler Unlimited Registrantjamestech
Registered: October 11, 2010
United States Posts: 180
Posted:
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Quoting Katatonia:
Quote:
Try running a database repair in the program. That could correct the problem.

At the top of the program, click on Tools -----> Options -----> Utilities -----> Repair Profile Database



Thanks but that did not fix my problem.
Blu-ray collection order; Music>Musicals>Documentaries>TV shows>Criterions>Movies
Invelos Software, Inc. RepresentativeForum Moderator
Invelos Forum Moderator
Registered: March 11, 2009
Posts: 211
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Select Online->Refresh Online Profile List while holding CTRL.
DVD Profiler Unlimited Registrantjamestech
Registered: October 11, 2010
United States Posts: 180
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Quoting Forum Moderator:
Quote:
Select Online->Refresh Online Profile List while holding CTRL.


Perfect! That fixed it! Thank you very much! 
Blu-ray collection order; Music>Musicals>Documentaries>TV shows>Criterions>Movies
 Last edited: by jamestech
    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next