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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
DVD Profiler Crashing on Continuous Basis
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DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
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United States Posts: 2,550
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Ok, so for the past few times I've started DVD Profiler tonight, it crashes and the only way to get out is to reboot my computer (I can't even manually end it via CTR+ALT+DELETE). I've run the Database Repair Utility but to no avail.

I have no idea what's going on and I have not installed any new plug-ins. Any ideas?

I'm running Windows 7 (64-bit).
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
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Germany Posts: 6,745
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Do you try to kill it via the Applications tab or the Process tab in Task Manager?


And why do you need to kill it if it has crashed?
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantBlair
Resistance is Futile!
Registered: October 30, 2008
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Have you tried running it in Diagnostic Mode? Try this a few times.

Hold down the CTRL key before clicking to start up the program, waiting until the "Selective Startup" window appears. Then, choose Diagnostic Startup.

Use it as normal rather than trying to close it right away, and see if the problem stops in this mode.


In the end, it's possible you'll end up having your best luck reinstalling the program, but... we'll see.
If at first you don't succeed, skydiving isn't for you.

He who MUST get the last word in on a pointless, endless argument doesn't win. It makes him the bigger jerk.
 Last edited: by Blair
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,550
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Quoting DJ Doena:
Quote:
Do you try to kill it via the Applications tab or the Process tab in Task Manager?


And why do you need to kill it if it has crashed?


So what happened was, while I trying to select a title, it would just freeze and I get the Not Responding message, so I tried to kill it via Task Manager and nothing.

Quoting Blair:
Quote:
Have you tried running it in Diagnostic Mode? Try this a few times.

Hold down the CTRL key before clicking to start up the program, waiting until the "Selective Startup" window appears. Then, choose Diagnostic Startup.

Use it as normal rather than trying to close it right away, and see if the problem stops in this mode.


In the end, it's possible you'll end up having your best luck reinstalling the program, but... we'll see.


Ok, I'll give it a try tomorrow (it's on my laptop).
 Last edited: by The Movieman
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
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Germany Posts: 6,745
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For future reference: The Task manager has several tabs, one of them is "Processes". There you'll find dvdpro.exe. Right-click and "Kill process".

This should always work.

Trying to close the application in the Application tab is the same as trying to press the X.
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,550
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Quoting DJ Doena:
Quote:
For future reference: The Task manager has several tabs, one of them is "Processes". There you'll find dvdpro.exe. Right-click and "Kill process".

This should always work.

Trying to close the application in the Application tab is the same as trying to press the X.


I could've sworn I did it that way, but I'll give it a try later today if it happens again.
 Last edited: by The Movieman
DVD Profiler Unlimited RegistrantStar ContributorThe Movieman
DVDP User Since 2007
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 2,550
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Well, so far so good. Haven't encountered any problems. Thanks for the help 
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