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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Error message when trying to upload collection
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DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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Registered: March 14, 2007
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Has anyone come across this before...

When uploading collection to online (for the first time) I get the following error message when it gets to the third 'Uploading changed profiles' part...

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DVD Profiler
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Access violation at address 0093C7AC in module 'dvdpro.exe'. Read of address 0000000C.
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DVD Profiler Unlimited RegistrantStar Contributor?
?
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what version of DVD profiler do you use? 3.0.1.1104? can't verify this. Say's no profile changed and exits
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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I am using 3.0.1.1104

The first error message happened halfway through the upload at 2852 titles. Now when i try and re-upload the whole collection, the error message happens immediately at the third point and nothing gets written to the online collection.

 Last edited: by hayley taylor
DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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as far as it got first time
DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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where it hangs now
DVD Profiler Unlimited RegistrantStar Contributor?
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do you have anything in your wishlist?
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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no - just owned
 Last edited: by hayley taylor
DVD Profiler Unlimited RegistrantStar Contributor?
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double cast at/arround 2852?
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
DVD Profiler Unlimited RegistrantStar Contributor?
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renumber your complete collection to
- release date is numbered by title
- title if numbered by release date

I could upload 700 titles without a problem
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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Quoting Giga Wizard:
Quote:
double cast at/arround 2852?



no - they all appear fine
DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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Quoting Giga Wizard:
Quote:
renumber your complete collection to
- release date is numbered by title
- title if numbered by release date


Did this, and the quantity online reduced to 2414????   
 Last edited: by hayley taylor
DVD Profiler Unlimited RegistrantStar Contributor?
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4805 on your online at this moment, missing numbers in between
Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantSebastien
Registered: March 14, 2007
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I currently have the same issue.  I use 3.0.1 as well and I didn't have this problem while I was using 3.0.0.

And I also have "only" 600 titles in my collection.


DVD Profiler Unlimited RegistrantStar Contributorhayley taylor
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Quoting Giga Wizard:
Quote:
4805 on your online at this moment, missing numbers in between



Thats interesting Giga, all my titles 'show' on the online view despite not tallying with what the synchronizing says, many without covers which I assume must be to do with still awaiting contributions?

Sebastian, if you create a link to your online collection we can see if it is the same for you as well.

Go to My Profiler
User Settings
Under 'display options' tick 'show a link to my online collection'
DVD Profiler Unlimited RegistrantSebastien
Registered: March 14, 2007
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My Online Collection:

http://www.invelos.com/dvdcollection.aspx/Sebastien
Invelos Software, Inc. RepresentativeGerri Cole
Invelos Software
Registered: March 10, 2007
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If you are getting an access violation, you can also email me a backup of your collection (minus images) and I will try to diagnose it from here.

-Gerri
Invelos Software, Inc. Representative
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