| Registered: March 2, 2008 |  Posts: 33 |
| | Posted: | | | | Hi,
I tried now twice to contribute the corresponding profile.
Unfortunately without success, because of "The UPC/EAN of the contributed cover scan does not match the profile's UPC/EAN."
And this is correct, but I tried to explain that this is just a misprint of the cover batch.
Here the explaination, which was not accepted:
[i]Your remark: "The UPC/EAN of the contributed cover scan does not match the profile's UPC/EAN." is absolutely correct. It seems to be a misprint.
Please check:
UPC/EAN: 4041658295307, as on the cover, concerns to "MONSTER WORMS" released yesterday => http://www.tiberiusfilm.de/de/profile.php?id=862&st=0&ty=1
UPC/EAN: 4041658291873, as contributed, concerns to "GAME OVER" => http://www.sunfilm.de/de/profile.php?id=67&st=0&ty=1
It is defenitely the wrong UPC/EAN printed on the cover of my disc. But they distribute the brandnew shrinkwrapped copies with the correct UPC/EAN on additional label sticked to the foil.[/i]
Does it mean, we have to wait till the distribution company will issue a new batch of covers showing the correct UPC/EAN to get the cover scans uploaded? | | | Matze
"There are only two tragedies in life: one is not getting what one
wants, and the other is getting it."
- Oscar Wilde (1854-1900) | | | | Last edited: by Matze00 |
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| Registered: March 13, 2007 | Reputation:  |  Posts: 13,201 |
| | Posted: | | | | The screeners are stuck with the rule that says the UPC on the cover, must match the UPC of the profile. This is done to prevent people from uploading incorrect scans. Unfortunately, this can be a problem when situations like this arise. You might try sending a support ticket explaining the situation and see what happens. | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 2,217 |
| | Posted: | | | | Quoting Matze00: Quote:
It is defenitely the wrong UPC/EAN printed on the cover of my disc. But they distribute the brandnew shrinkwrapped copies with the correct UPC/EAN on additional label sticked to the foil.[/i] Do you have such an sticker with the new UPC? If yes: simply scan it with the cover. cya, Mithi | | | | Mithi's little XSLT tinkering - the power of XML --- DVD-Profiler Mini-Wiki |
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| Registered: March 2, 2008 | | Posts: 33 |
| | Posted: | | | | Quoting TheMadMartian: Quote:
The screeners are stuck with the rule that says the UPC on the cover, must match the UPC of the profile. Yeah I know, but in this case I would have to upload the wrong cover for approval. I mean, that is so obvious, that a exception should be allowed. And we know, the exception proves the rule.  Quoting Mithi: Quote:
Do you have such an sticker with the new UPC? If yes: simply scan it with the cover.
Probably not 100% conforming to the rules, but it worked out and the profile has been approved.  Thank you both for your remarks and suggestions. | | | Matze
"There are only two tragedies in life: one is not getting what one
wants, and the other is getting it."
- Oscar Wilde (1854-1900) | | | | Last edited: by Matze00 |
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