Invelos Forums->DVD Profiler: Contribution Discussion |
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Contribution I9311D75A8BB4CF82 |
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| Author |
Message |
| Registered: October 12, 2008 |  Posts: 26 |
| | Posted: | | | | This contribution of "The Good Sisters" was rejected because the UPC number on the scan did not match the UPC submitted.
However i did not submit a UPC for this item, just a disc ID as the UPC is apparently shared with the movie "Killer Biker Chicks", is there any way to solve this issue? | | | Owner, Operator and Reviewer
http://vaultofobscurity.com |
| | Registered: March 13, 2007 | Reputation:  | | Posts: 17,334 |
| | Posted: | | | | This has happened to me a couple times. Did you make it clear in your notes that the UPC was given to another title as well? Sometimes they read over it.
When it happened to me I just contacted Invelos about it (using the support tickets)... and they usually just put it through. Or they may just ask you to resubmit it. I guess it depends on who answers the support ticket. | | | | Pete |
| | Registered: May 9, 2007 |  Posts: 1,536 |
| | Posted: | | | | That existing title of "Killer Biker Chicks" has no scan of the back cover, and no disc ID either, so it may well be a phantom profile. Unfortunately, that is insufficient evidence to remove it in favor of the new (doucmented?) profile, so you are stuck with using the Disc ID. | | | | Hans |
| | Registered: October 12, 2008 | | Posts: 26 |
| | Posted: | | | | Yes but they will not allow me to use just the disc id, and the Killer Biker Chick DVD does in fact have the same UPC on it. | | | Owner, Operator and Reviewer
http://vaultofobscurity.com |
| | Registered: March 13, 2007 | | Reputation: | | Posts: 17,334 |
| | Posted: | | | | What do you mean they won't allow you to? I have done a couple like this within the last few months. And whenever I got the same decline you did I just opened up a support ticket with the disc ID and made it clear the UPC was already on another title. The reply I always got was either they sent it through after... or they asked me to recontribute it and it went through the second time. | | | | Pete |
| | Registered: May 9, 2007 | | Posts: 1,536 |
| | Posted: | | | | Other solution: make a contribution without the scan (initially), and update the scan later. | | | | Hans |
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Invelos Forums->DVD Profiler: Contribution Discussion |
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