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    Invelos Forums->DVD Profiler: Contribution Discussion Page: 1  Previous   Next
Wrong UPC on a profile
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DVD Profiler Unlimited RegistrantClemBones
Registered: October 2, 2008
United Kingdom Posts: 23
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I recently picked up the R2 DVD of the Johnnie To film "Running Out of Time".
The existing profile for this dvd appears to have the wrong UPC / EAN.

The UPC was noted as 0060098350227. As can be seen from back cover image on the profile, it should be 5060098350227.
The Disc ID on the profile matches the Disc ID of my own copy of the DVD, so it seems highly unlikely that there are two different UK versions, both with the same Disc ID, but one with a UPC beginning with a 0 and the other beginning with a 5.

I am able to amend the UPC locally, but when I try to contribute I get "unable to validate UPC" message. Do I have to create a new profile with correct UPC (and copy all details from the existing profile)? And if so, does the incorrect UPC remain in the database?

Cheers.
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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Since the UPC is based on an algorithm that neither Profiler or the distributors have any control over. It looks to me like as though there is something wrong with your UPC, since the 5 is simply a check digit and is being kiked out as invalid, it leads me to believe that 0 is correct check digit. Now why does yours have an incorrect check digit...there is a possible explanation but you won't like it.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
 Last edited: by Winston Smith
DVD Profiler Unlimited RegistrantDigitalGhost
Registered: March 13, 2007
Norway Posts: 71
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5060098350227 UPC is wrong. It should be 5060098350222. The last digit is the check digit.
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,741
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Quoting ClemBones:
Quote:
The UPC was noted as 0060098350227. As can be seen from back cover image on the profile, it should be 5060098350227.


0060098350227 is a valid EAN, 5060098350227 is not. The check digit for 506009835022- should be 2.

http://www.barcodes.gr/CDCalcul2.html
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantClemBones
Registered: October 2, 2008
United Kingdom Posts: 23
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Ok, first let me rephrase the question(s) without any specifics, so I understand that part:

A profile exists in the database. The EAN on the back cover image doesn't match the EAN on the profile. I own the DVD too, and the EAN on my copy is the same as the one on the back cover image that already in place. Also, my Disc ID matches the Disc ID already in the profile. I presume the EAN on the profile must be wrong, but when I change it and try to contribute the updated profile I get an error. Is this simply because I'm not contributing a new profile, I'm trying to amend the EAN of an existing one?
To get past this problem, do I have to create a new profile? And will this be problematic, because 2 different profiles with different EANs will then have the same Disc ID? Can an incorrect profile be deleted?


Ok, then onto specifics:

I get the point that the EAN doesn't match the normal patterns.
There's nothing to suggest that it's an unofficial release - the case, disc and inner card look every bit as official as others from the same distributor (Tai Seng UK), and the barcode follows the same pattern. For example, I have the DVD of "Colour of the Truth", which has an EAN of 5-060098-350079; and "Cop on a Mission", which has an EAN of 5-060098-350000. Both of these are in the database with the "correct" EANs applied (i.e. they match the cover images, and match my DVDs), which leads me to believe that if I contributed a new profile for "Running Out of Time" with the EAN 5-060098-350227, it would be accepted (unless the rules governing EANs have changed).

Also, a quick search reveals that various reputable shops sold these products in the past with these EANs.
The EAN 5-060098-350227 for "Running Out of Time" is noted on both of the following, for example:
http://www.borders.co.uk/dvd/running-out-of-time/2342800/
http://www.powerplaydirect.com/asp/itemdetails.asp?prodID=1404142&itemsec=DV&refID=webgains&siteid=1063

So, much as these barcodes might seem "wrong" in some way, that is the format in which they appear on the DVD covers, they're standardised across multiple different releases, online stores accept and display them, and DVD Profiler seemingly accepts (or accepted) them.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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I can't help but hearing a little bird in my head, screaming:
Bootleg!?

EDIT: But if it should be a legit copy:
The repackaging of a disc with a new UPC/EAN is quite common. You will very often find the same DiscID with more than one UPC/EAN, that's why we mainly use the UPC/EAN to distinguish between releases.
If the images for the profile show a different UPC/EAN than the profile, it's legit to contribute the correct scans with a matching UPC/EAN.
If you have a DVD with another UPC/EAN than the ones existing in the database, you can create a new profile for this UPC/EAN. If (as in your case) this isn't possible because the distributor used (for what reason ever) an invalid UPC/EAN, you can contribute this profile via DiscID.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
 Last edited: by Lewis_Prothero
DVD Profiler Unlimited RegistrantStar ContributorWinston Smith
Don't be discommodious
Registered: March 13, 2007
United States Posts: 21,610
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<whispers> So am I.

Skip
ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here

Billy Video
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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Not necessarily a bootleg at all!

I've come across the very same situation with a totally legal Dutch release of "Brutti, Sporchi e Cattivi" (Ettore Scola). The old IVS profile (based on the old-style incomplete EAN) did not convert well to the complete 13-digit EAN as now used by Invelos, and as a result, the EAN listed at Invelos did NOT match the actual EAN on the back cover.

When I manually tried to correct the EAN to match the cover, I got the same message ClemBones got. What I ended up doing was:
- submit the existing profile with the wrong EAN for deletion (change the title to "Screeners please delete this profile from the database"), providing an explanation in my contribution notes
- submitting a new profile by Disc ID for the release at hand.

So although it is highly exceptional to encounter an invalid EAN on a "Western" release, it DOES happen.
DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Googled "Tai Seng" a bit.
Seems to be a company located in HongKong, and is looking quite official.

In several threads it has already been stated that the asian release companies don't always use valid UPC/EAN, but more a random combination.
So all you can do now is either correct the images of the existing profile to match the UPC/EAN, or contribute a new profile via DiscID.
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited RegistrantClemBones
Registered: October 2, 2008
United Kingdom Posts: 23
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dee1959jay and goblinsdoitall, I am certain you are correct, and this is not a bootleg - rather it is an example of an East Asian dvd distributor flouting the usual EAN standards.

I've gone down the simplest route - I've changed the EAN of the existing profile from the definitely incorrect 0060098350227 to the DVD's Disc ID and submitted that.

This way there's no need for me to create and submit a new profile (which would have to be by Disc ID anyway), and then request a deletion of the old one. Hopefully it also means anyone who owns the DVD will simply be able to download the updated profile rather than messing about adding a new profile to their collection and removing another.

Thanks for your input.
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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AFAIK, changing the EAN to a Disc ID does create a new profile. What did the screen for your contribution notes show? If there was just a text box and no comparison of changed data fields with boxes to tick, you did indeed create a new profile. In that case your contribution notes MIGHT not be sufficient to get it approved (of course: depending on what you wrote).

If it gets through, I would still recommend submitting the EAN-based profile for deletion, as it's an invalid entry in the Invelos database.
 Last edited: by dee1959jay
DVD Profiler Unlimited RegistrantClemBones
Registered: October 2, 2008
United Kingdom Posts: 23
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Yeah, you were right, it did indeed create a new profile.
It was Approved today.
I have now submitted a delete request for the original profile that has the wrong EAN, as per your directions.

Cheers mate.
DVD Profiler Unlimited RegistrantStar Contributordee1959jay
Registered: March 19, 2007
Reputation: Highest Rating
Netherlands Posts: 6,018
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You're welcome! The delete request will take some days to get through, as it is an existing profile that users are allowed to vote on.
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