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    Invelos Forums->DVD Profiler: Contribution Discussion Page: 1 2  Previous   Next
Duplicate EAN :-(
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DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
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United Kingdom Posts: 93
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I've just received my UK copy of "The Complete Matrix Trilogy" on Blu-ray, and the included "The Matrix Reloaded" has the same, identical EAN as "After Hours"  [7321900115285]
What do we do in this situation?
I can make a Disc-Level profile, but anyone looking for the profile will still probably get the wrong film.
You can download higher resolution versions of any of my cover scans from here
DVD Profiler Unlimited RegistrantStar Contributordbisping
Registered: March 21, 2007
United Kingdom Posts: 103
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My copy is in the post at the mo. , but I think the disc-level profile is the only solution, perhaps add something in the contribution notes of the boxset to indicate the duplicate EAN?

Dave...
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
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Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited Registrantmadacid
Erka-lerka-derka...:-)
Registered: March 13, 2007
Germany Posts: 302
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i would say this is a manifacturing/printing error. I can't believe Warner is giving ther releases the same EAN twice
regards, Mad  - 


My HD-Media, DVDs, Laserdiscs
DVD Profiler Unlimited RegistrantStar Contributorninehours
Registered: April 3, 2007
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You could always contact Ken and see if he will add it with the EAN as one's a DVD and the other a Blu-ray he might do it?

Never mind i see you have already contributed with disc id
 Last edited: by ninehours
DVD Profiler Desktop and Mobile RegistrantStar ContributorSkywatcher
Registered: Feb. 7, 2002
Registered: March 13, 2007
Portugal Posts: 315
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Is 'After Hours' also an UK edition?
If it's not you'll be able to have a duplicate EAN on the database as long as they're from different localities.
If both are UK then it's very strange. It's most likely some error that's prone to create difficulties to the stores if they have both titles up for sale.
With every passing hour our solar system comes forty-three thousand miles closer to globular cluster M13 in the constellation Hercules, and still there are some misfits who continue to insist that there is no such thing as progress.
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
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Both are United Kingdom locality, so it's very strange. Possibly a printing/manufacturing error, as suggested.
Yeah, one's a DVD and one's a Bluray, but not sure the system will differentiate the two.
I don't have Ken's ear, so not sure how best to reach him 

I've submitted it as a Disc-ID profile for now, but can always re-submit it as a EAN if at all possible. But doesn't look likely 
You can download higher resolution versions of any of my cover scans from here
DVD Profiler Unlimited RegistrantStar Contributorsnarbo
Registered: March 13, 2007
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Quoting Lewpy:
Quote:
I don't have Ken's ear, so not sure how best to reach him 


Use the "Contact Us" at the bottom of each Forum page.

Steve
DVD Profiler Unlimited RegistrantStar Contributor?
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Registered: March 14, 2007
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Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantStar Contributor?
?
Registered: March 14, 2007
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Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions.
 Last edited: by ?
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
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I think I will wait for more people to get hold of their copies and check the EAN. Then see if it is a batch problem or something bigger 

If those with pre-orders can post back your EANs when they arrive, that would be great 

Quote:
The Complete Matrix Trilogy - 7321900220453
The Matrix - 7321900115308 - 6EDEA3D3A4541617 [THE_MATRIX]
The Matrix Reloaded - 7321900115285 - E50E45BC386B2647 [MATRIX RELOADED]
The Matrix Revolutions - 7321900115292 - 8DCE667B7FFA9BF4 [MATRIX_REVOLUTION]
You can download higher resolution versions of any of my cover scans from here
DVD Profiler Unlimited RegistrantStar Contributordbisping
Registered: March 21, 2007
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Did not turn up in the post today , but notice that Play did honour the misprice that was shown when the pre-release was first offered so got the entire blu-ray boxset for £14.99 which I think was a reasonable bargain

Dave...
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
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Dave: that's certainly a steal   mine wasn't that cheap   lol

I have news back from Support
Quoting Invelos Support:
Quote:
This does occasionally happen, although it is thankfully rare.  The online database will keep the original title.  You can add the new title by disc ID.

So DiscID it remains 

Still curious to know if it's just my set, or everyone's.
You can download higher resolution versions of any of my cover scans from here
DVD Profiler Unlimited RegistrantStar ContributorTigiHof
Keep your options open
Registered: March 13, 2007
Germany Posts: 465
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Quoting Lewpy:
Quote:
Still curious to know if it's just my set, or everyone's.

The thread starter had asked me (via PM) to post the EAN code of "Matrix Reloaded" once I have received my copy of the box set. Well, I got it today and can confirm that the EAN is indeed "7321900115285".

Is is obvious that Warner has messed up big time here. Not only have they used a duplicate EAN (see above), but also they did include "German 5.1" erroneously in the list of sound tracks on the box set cover. This led many German users to order this box in the UK, who are now utterly disappointed. While Warner seems to have a good reputation in the US, in Germany they are being considered the worst of the major studios for quite some time now (after having released lots of DVDs in questionable quality). This unnecessary problem here certainly doesn't help... 
Michael
 Last edited: by TigiHof
DVD Profiler Unlimited RegistrantLewpy
Registered: June 5, 2007
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Quoting TigiHof:
Quote:
The thread starter had asked me (via PM) to post the EAN code of "Matrix Reloaded" once I have received my copy of the box set. Well, I got it today and can confirm that the EAN is indeed "7321900115285".

Thanks for posting your code
That's a real xxxx they advertised "German 5.1", but didn't include it. A double xxxx because they didn't advertise "Japanese 5.1" but did include that 
You can download higher resolution versions of any of my cover scans from here
DVD Profiler Desktop and Mobile RegistrantStar ContributorStaid S Barr
Registered: Oct 16, 2003
Registered: May 9, 2007
Netherlands Posts: 1,536
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Quoting Lewpy:
Quote:
Quoting TigiHof:
Quote:
The thread starter had asked me (via PM) to post the EAN code of "Matrix Reloaded" once I have received my copy of the box set. Well, I got it today and can confirm that the EAN is indeed "7321900115285".

Thanks for posting your code
That's a real xxxx they advertised "German 5.1", but didn't include it. A double xxxx because they didn't advertise "Japanese 5.1" but did include that 


They probably don't understand the difference between German and Japanese. All foreign anyway. 
Hans
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