| Author |
Message |
| Registered: March 1, 2008 | | Posts: 3 |
| | Posted: | | | | I paid (via PayPal) for a registration (key) on March 4th and duly received a confirmation email saying payment had been made (along with Transaction ID number).
No Registration key was forthcoming.
On March 6th I sent an email to customer service asking where the registration key was (as instructed in the email which stated "If you have questions about the delivery and tracking of your purchased item or service, please contact Invelos Software, Inc.") - I included my Transaction ID
I have posted this here as email queries don't seem to be working - it is now March 8th and still no response to my email.
Hopefully someone here will pick this up and action it.
thanks
David |
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| Registered: March 13, 2007 | | Posts: 4,596 |
| | Posted: | | | | It's not Invelos...PayPal takes up to 4 business days to process. | | | | My WebGenDVD online Collection |
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| Registered: March 10, 2007 |  Posts: 524 |
| | Posted: | | | | If you send me your Paypal information in a PM, I can research it. As stated above though, if you paid via eCheck, it takes several days for Paypal to process it.
-Gerri | | | | Invelos Software, Inc. Representative |
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| Registered: March 1, 2008 | | Posts: 3 |
| | Posted: | | | | OK, I find that very reasonable that there is likely delays in processing PayPal. But my concerns are compounded by the fact there has been no answer to the email I sent to (Invelos) Customer Service a couple of day ago... |
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| Registered: March 13, 2007 | | Posts: 21,610 |
| | Posted: | | | | David:
Invelos has 500,000 plus users,so.... do the math. The answer is here, but I'll give you a little help keep your eyes on the Registration section of the website, when you are cleared for takeoff it will appear there.
Skip | | | ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here
Billy Video |
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| Registered: March 15, 2007 |  Posts: 1,982 |
| | Posted: | | | | Quoting davidrew: Quote:
(....) there has been no answer to the email I sent to (Invelos) Customer Service a couple of day ago... In those case it's better to send a PM to Gerri, but she already answerred to you here. |
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| Registered: May 29, 2007 | | Posts: 189 |
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| Registered: March 13, 2007 | Reputation:  | | Posts: 13,202 |
| | Posted: | | | | Quoting davidrew: Quote:
OK, I find that very reasonable that there is likely delays in processing PayPal. But my concerns are compounded by the fact there has been no answer to the email I sent to (Invelos) Customer Service a couple of day ago... Things like that happen. Welcome to the club... | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar |
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| Registered: March 1, 2008 | | Posts: 3 |
| | Posted: | | | | Quoting Unicus69: Quote:
Things like that happen. Welcome to the club... Yup, accept that too...which is why I posted to this Forum, figured I would get a response from someone here. I also accept there is 500K+ users - but then I doubt they all emailed Invelos earlier this week!  All that said, I am now not overly bothered as I have had a reasonable answer through the forum - which is fine. And thanks for the welcome too! |
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| Registered: March 14, 2007 | | Posts: 3,830 |
| | Posted: | | | | | | | | Sources for one or more of the changes and/or additions were not submitted. Please include the sources for your changes in the contribution notes, especially for cast and crew additions. |
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| Registered: May 19, 2007 | Reputation:  |  Posts: 6,730 |
| | Posted: | | | | This seems sorted out then. davidrew has the  next to his name | | | It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?
Registrant since 05/22/2003 |
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