Who do I PM or send an e-mail with this company regarding a mistake on their part relating to a image?  The problem is that I scanned an art box, both front and back.  I have done this numerous times, had never had a decline, and yesterday I found out I got a declined submission, despite the fact I got a postive vote and no negative votes.  This is what the declination said: "The contributed cover scan includes a watermark. Please submit only cover scans you have scanned directly."  That is wrong as EVERY cover image I submit I scan.  I take a lot of time doing this and to get a reply that is blatantly wrong as that has surprised and irritated me.  There are NO watermarks on the scans I made.  So again, who do I email or PM regarding this?  Or should I just resubmit and hope they don't make that same mistake again? Thanks.

I have the pics on my pc, when I tried to attach them it looks like this forum is asking for a website link. Does that mean I have to use something like imageshack?

Alright, hope this works.  Here is the front image:
(Didn't seem to work, here is a link instead: http://img181.imageshack.us/my.php?image=dbzgsaxw7.jpg
Here is the rear image: http://img143.imageshack.us/my.php?image=dbzgsbyz8.jpg

These are front and back pics of a Dragon Ball Z artbox, as you can see there are no watermarks.

I think it is because of the webpage on the cover scan.

If its is really on the original cover, than just recontribute and say in contribution notes, that the webpage is indeed included on the original covers.

But these pics don't look like real DVD covers (no EAN/UPC, overview, features, rating  etc.), so I can understand it, that they were declined.

Can you post the EAN/UPC or Disc-ID of this release?

When re-submitting you could also add this link

http://www.axelmusic.com/productDetails/704400046803

Just to show that the URL is indeed part of the cover.


And BTW:

Quoting kraid:

Quote:
and hope this was an isolated incident.

You can hope that, but it may happen again, the screeners are just humans after all.

Quoting kraid:

Quote:
Alright, hope this works.  Here is the front image:
(Didn't seem to work, here is a link instead: http://img181.imageshack.us/my.php?image=dbzgsaxw7.jpg
Here is the rear image: http://img143.imageshack.us/my.php?image=dbzgsbyz8.jpg

These are front and back pics of a Dragon Ball Z artbox, as you can see there are no watermarks.

I find Photobucket works good..

Quoting widescreenforever:

Quote:
I find Photobucket works good..

Agreed

To answer the orignal question (who to PM or send an email to), on the bottom of every page is a Contact Us link.  However, I don't believe that is the right course of action to take in cases like this.  Either re-submit with detailed notes explaining why you disagree with the reason or ask here first.