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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1  Previous   Next
Not able to back up database in Windows 11 Pro
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DVD Profiler Desktop and Mobile RegistrantStar Contributorsimeonpro
Registered: March 19, 2007
Reputation: Highest Rating
United States Posts: 27
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I have recently upgraded to Windows 11 Pro Insiders Preview.  I was able to load DVD Profiler and restore my database. It seems that profiler has been functioning perfectly except for trying to backup my database.  Every time I try to backup selecting Full Backup I get an error stating, Cannot open file M:\Profiler\dvdprofiler\ACTORASSGN.DAT.  I select the check boxes for Send error report to Invelos and Include a screenshot of DVD Profiler, write a brief description, saying backing up database. And click ok to send and that fails saying HTTP error code: 87 and I click OK and it says Sorry, sending the message didn't work, with a OK button to click.
DVD Profiler Unlimited RegistrantStar Contributorscotthm
Registered: March 20, 2007
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United States Posts: 2,845
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When you open DVD Profiler, rather than double clicking, right-click and Run as Administrator.  See if that makes any difference.



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DVD Profiler Desktop and Mobile RegistrantStar Contributorsimeonpro
Registered: March 19, 2007
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United States Posts: 27
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nope still does the same
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
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United States Posts: 6,396
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Compatibility mode?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
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United States Posts: 6,396
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Have you tried running the repair utility?
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile RegistrantStar ContributorHotm@iler
Live life to the max!
Registered: May 30, 2007
Reputation: Great Rating
Netherlands Posts: 258
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Quoting simeonpro:
Quote:
I have recently upgraded to Windows 11 Pro Insiders Preview.  I was able to load DVD Profiler and restore my database. It seems that profiler has been functioning perfectly except for trying to backup my database.  Every time I try to backup selecting Full Backup I get an error stating, Cannot open file M:\Profiler\dvdprofiler\ACTORASSGN.DAT.  I select the check boxes for Send error report to Invelos and Include a screenshot of DVD Profiler, write a brief description, saying backing up database. And click ok to send and that fails saying HTTP error code: 87 and I click OK and it says Sorry, sending the message didn't work, with a OK button to click.

I will look into this. Hope to have a solution or at least an answer about it asap.

Edit: So far so good, still backup in progress (backing up cover scans.. This will take a while).

Indeed like mediadogg said, perhaps a repair of the database could fix this.

I will report back when I do have some more information.

Edit2: The backup has just been completed. Everything is fine.

Some additional info on my system.
Windows 11 (Dev 10.0.22449.1000) Pro has been cleanly installed as a VM, using VMware Workstation.
DVD Profiler (4.0.0 build 1762) has been installed locally on that system.
I did use my master DVDP DB of my primary machine via the folder sharing feature of VMware.

To me, the issue looks DB-related and chances are true that this can be fixed when using the Database Repair Utility.
DVD Profiler for iOS since: January 9, 2011 (no longer using)
DVD Profiler for Android since: June 6, 2013
 Last edited: by Hotm@iler
DVD Profiler Desktop and Mobile RegistrantStar Contributorsimeonpro
Registered: March 19, 2007
Reputation: Highest Rating
United States Posts: 27
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I have run the repair utility several times and still get the error. I have run the repair utility in admin mode still same error results.

I have just tried to run in compatibility mode and got the following error while trying to open profiler.

The following error occurred. Database errors my indicate a problem with one of the data files.
We recommend you select the repair option via Tools->Options->Utilities.
DSISAM Engine Error # 8965 Index page buffers corrupt in the table 'COLLECTION'.

After trying compatibilty mode it has messed up my database. Every disc i try to click on and look at gives the above error.
DVD Profiler Unlimited Registrantgwbarr
Registered: June 1, 2007
Posts: 1
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I just installed DVD Profiler in Windows 11 Home and was able to do a backup.
Here's what I did.
Did a clean install.
Open DVD Profiler to the main window.
Installed my license key.
Using File:Open Database  I opened my existing database file (not a backup)
I then opened backup and browsed to where I wanted to put it and successfully did a full backup.
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