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Invelos Forums->DVD Profiler: Contribution Discussion |
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Invelos = Terrible support |
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| Author |
Message |
| Registered: March 13, 2007 | Reputation:  |  Posts: 6,635 |
| | Posted: | | | | Quoting No_Name_Needed: Quote:
Fine be my guest....
Nothing personal Hal, but this kind of attitude just show me why this forum as the database is a total waste of time...
Signing off for good, I will not loose one more second of my time on DVDP or recommanded it to anyone or updating it anymore... I will keep it the way it is now and act if the software would be an abadonware since this is what it is actually... Jimmy, You take things way too seriously. I was just joking with ya! Although I have to say that new threads to beat up on Invelos for lousy support are started (or re-started) every 2 or three months like clockwork. Invelos themselves rarely if ever actually participates in them, therefore, they just become back and forth between the people who are frustrated with the support and feel compelled to voice their frustration versus the people who are frustrated with the support but have long ago accepted that it will never be any different. Note that both groups are "frustrated". As they say, "Grant me the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference" This is one of those things that I cannot change (and neither can any other user of this forum). | | | | Hal |
| | Registered: March 13, 2007 | Reputation:  | | Posts: 13,201 |
| | Posted: | | | | Quoting CharlieM: Quote:
The ionly way to achieve this, in the real world, is with open crew credits. Are you ready for that. For open crew credits to work, would involve completely rewriting the contribution system, for we would almost have to accept each change on an individual basis. Then the download section would need to be changed, because I am sure that you are not interested in every aspect of the credits. There is another way, that is already in the program...make the Custom Role field contributable. That keeps the current categories and allows for the tracking of the actual credit. | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar |
| | Registered: March 13, 2007 | | Reputation: | | Posts: 13,201 |
| | Posted: | | | | Quoting No_Name_Needed: Quote:
Quoting TheMadMartian:
Quote:
he said he didn't understand the wholesale bashing of the program. Two very different things.
Problem is that none of those who had complaint about the lack of support had bashed the program itself. Not quite sure why you quoted me as I didn't make that statement. I was simply pointing out that Charlie didn't say what surfeur51 accused him of saying. I never said it was a valid statement.  | | | No dictator, no invader can hold an imprisoned population by force of arms forever.
There is no greater power in the universe than the need for freedom.
Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | 21 pages. Toldja we should have started a fresh thread before it reached this point.  |
| | Registered: March 29, 2007 | Reputation:  |  Posts: 4,479 |
| | Posted: | | | | Quoting TheMadMartian: Quote:
Not quite sure why you quoted me as I didn't make that statement. I was simply pointing out that Charlie didn't say what surfeur51 accused him of saying. I never said it was a valid statement. In fact, No_Name_Needed answered, just before I could do, exactly what I wanted to answer about this specific sentence taken from CharlieM's post. I do not at all agree with your interpretation of my discussion with CharlieM. To be clear : as quite nothing has been said in those 20 pages against the program itself, in CharlieM's post the "do not understand" was evidently aimed at a specific user's opinion. | | | | Images from movies | | | | Last edited: by surfeur51 |
| | Registered: March 14, 2007 |  Posts: 2,337 |
| | Posted: | | | | Quoting Addicted2DVD: Quote:
Kulju...
Check THIS THREAD Thanks for the link  That thread is a great example of Ken's participation by the way. He asked community's help/opinions about very important matter. Got 10 pages of posts, replied himseld once (nothing constructive) --> conversation died because nobody (Ken) didn't steered the conversation, nobody knew which ideas we doable and which doesn't --> thread dies.  | | | | Last edited: by Kulju |
| | Registered: May 20, 2007 | | Reputation: | | Posts: 2,934 |
| | Posted: | | | | Quoting surfeur51: Quote:
To be clear : as quite nothing has been said in those 20 pages against the program itself, in CharlieM's post the "do not understand" was evidently aimed at a specific user's opinion. to be clear, my post was addressed at a specific person, but falls to anybody with the same issues. You say nobody has commented about the program, and I say that is incorrect. MrVideo said that he doesn't bother with cast and crew because of the incorrect headers within the fields themselves. He feels that he should be allowed to select from a list of what is actually in the credits. He also stated that "Film Editor" is antiquated and should be changed. He is very adamant about it. These statements were not about support, participation, or the rules. These statements were about the program itself, and his idea of what is wrong with the program in his opinion. It is not the first time he has made reference to this, as there was a thread related to this. While I respect his opinion of wanting the program to change, I take issue with the way that he expresses that opinion. While, not a program related issue, I take the same opinion about your pet peeve, about naming. While I respect your opinion and can understand your desire to change that aspect of the "Rules" or "Contribution system", I do take issue with the manner in which you bring it up. If you notice, during the 20 pages, I have not once said that the people that have issues with the "participation" of invelos, was wrong in their opinion. I do have a different opinion as do others here. So if you would like to call me to the mat, for a statement I made concerning a particular user and his statements, then that is your choice, but at least have the courtesy to at least take the statement in context with the rest of the post. Charlie |
| | Registered: September 18, 2008 | | Reputation: |  Posts: 2,650 |
| | Posted: | | | | Quoting Kulju: Quote:
Quoting Addicted2DVD:
Quote:
Kulju...
Check THIS THREAD
Thanks for the link That thread is a great example of Ken's participation by the way. He asked community's help/opinions about very important matter. Got 10 pages of posts, replied himseld once (nothing constructive) --> conversation died because nobody (Ken) didn't steered the conversation, nobody knew which ideas we doable and which doesn't --> thread dies. That was why I rebumped this thread. |
| | Registered: September 18, 2008 | | Reputation: | | Posts: 2,650 |
| | Posted: | | | | Quoting CharlieM: Quote:
Some of the items discussed in the twenty pages are
1. rules related
2. Program related
3. support related
4. Participation related.
I am sure the original post was about
Participation, and to a lesser extent support. As far as the rules, I think the complaint falls to more participation. And apparently, except for a couple of users, nobody apparently is complaining about the program whatsoever. Well it actually all rolls into one. Without participation, there is no support and people are wanting the participatrion and support in threads where people have different opinions on what rules mean and what desktop features are possible. For me, a lot of it is also about respect. When you have a bunch of users who enjoy your product so much that they submit stuff to make that program even stronger (and easier to sell) and you can't be arsed to even respond to feature requests even if just to say "Sorry, not possible" or "Good idea, I'll take it into consideration" or you can't be arsed to help guide the community when differences of opinions arise about the wording of rules and what is expected from these rules then to me it is a complete lack of respect. For me, I love the program. It's phenomenal and it's exactly what I need and the things I don't like I change locally. I can't say that enough. It's just a crying shame that Invelos won't give up 15 mins a day to post in threads with high activity which may need a little direction. |
| | Registered: May 20, 2007 | | Reputation: | | Posts: 2,934 |
| | Posted: | | | | Quoting samuelrichardscott: Quote:
Quoting CharlieM:
Quote:
Some of the items discussed in the twenty pages are
1. rules related
2. Program related
3. support related
4. Participation related.
I am sure the original post was about
Participation, and to a lesser extent support. As far as the rules, I think the complaint falls to more participation. And apparently, except for a couple of users, nobody apparently is complaining about the program whatsoever.
Well it actually all rolls into one. Without participation, there is no support and people are wanting the participatrion and support in threads where people have different opinions on what rules mean and what desktop features are possible.
For me, a lot of it is also about respect. When you have a bunch of users who enjoy your product so much that they submit stuff to make that program even stronger (and easier to sell) and you can't be arsed to even respond to feature requests even if just to say "Sorry, not possible" or "Good idea, I'll take it into consideration" or you can't be arsed to help guide the community when differences of opinions arise about the wording of rules and what is expected from these rules then to me it is a complete lack of respect. For me, I love the program. It's phenomenal and it's exactly what I need and the things I don't like I change locally. I can't say that enough. It's just a crying shame that Invelos won't give up 15 mins a day to post in threads with high activity which may need a little direction. Don't get me wrong, I do understand the point. My post which you commented was in direct response to No_Name_Needed. The conversation, in this thread has run its course, and had definitely veered off original topic. Ok, I understand that it probably should have moved, and the thread die this time around. But if you look at No_Name's post, he wanted the anger to continue for ever, and that wasn't happening, so Hal in his way and me in my way stated our opinion about his desire for it to continue. That was it.... Charlie |
| | Registered: March 29, 2007 | | Reputation: | | Posts: 4,479 |
| | Posted: | | | | Quoting CharlieM: Quote:
You say nobody has commented about the program, and I say that is incorrect. I wrote "quite nothing", not "nothing". Considering the 20 pages of the discussion, I still consider this was appropriate. | | | | Images from movies |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | Regardless of being on topic or not, things need to be kept civil or Invelos will lock this thread. |
| | Registered: March 13, 2007 | | Posts: 21,610 |
| | Posted: | | | | Quoting Dr. Killpatient: Quote:
Regardless of being on topic or not, things need to be kept civil or Invelos will lock this thread. Great idea and lock everytime it comes up | | | ASSUME NOTHING!!!!!!
CBE, MBE, MoA and proud of it.
Outta here
Billy Video |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | Posted: | | | | Locking a thread just because a user wants it locked is totally the wrong reason to lock a thread. |
| | Registered: May 19, 2007 | | Reputation: | | Posts: 5,917 |
| | | Registered: May 8, 2007 | | Reputation: |  Posts: 1,945 |
| | Posted: | | | | Quoting Dr. Killpatient: Quote:
In case anyone missed it, Ken is posting in the Contribution forums.
He is alive!  I have to say that the input from Charlie is really the best one in this thread, thx for your thoughts! Donnie | | | | www.tvmaze.com |
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Invelos Forums->DVD Profiler: Contribution Discussion |
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