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    Invelos Forums->DVD Profiler: Contribution Discussion Page: 1... 18 19 20 21 22 ...40  Previous   Next
Invelos = Terrible support
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DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
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Quoting surfeur51:
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Quoting CharlieM:
Quote:
...I can not understand the wholesale bashing of a program that does not meet your personal "perceived" ideas of a program...



As for me, I can perfectly understand that another user has a different opinion than me. Of course everyone may disagree with an opinion, but saying "I cannot understand" is sort of an insult for the one who dared to say what he thinks.


WOW, you pick out one sentence, and take it out of context from the rest of the statement.  You then accuse me of being insulting.  You are arrogant!!!
 Last edited: by CharlieM
DVD Profiler Unlimited RegistrantMrVideo
Unix works!
Registered: July 22, 2007
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Quoting CharlieM:
Quote:
You do realize, that you can put in customizable roles under the term Film Editor, and still contribute.  It will not change what you have in your local.  If i have a custom role in my local, it will not change it when I get your updates.


Yep, I do know that and SHOULD NOT have to do that.  The point of a database is to make the information available to all.  By narrow casting and forcing users to do a lot of work to get the database to show what is actually credited is not good use of one's time.

Quote:
You seem to want Ken and Co. to rewrite the online and local DB, the client and the server to match what you individually want.  I am not a programmer, and would not even imagine what the rewrite would entail.


It wouldn't be a complete rewrite.  As pointed out in another thread, Ken and Co are working on massive changes to the DB.  Changing the name info from three fields into two differently named fields is drastically different.

The point is that all entries into the database are supposed to be correct.  Sources must be quoted, yet the info is placed into generic bins.  The crew credits, are many times, not credited as listed.  IMHO, that is not accuracy.

Quote:
While I can understand Sam's complaint about lack of "support", I can not understand the wholesale bashing of a program that does not meet your personal "perceived" ideas of a program.
Quote:


Overall I do like the program, otherwise I wouldn't be using it.  It is the crew info that I find lacking in real world credits.  It isn't anything that I absolutely need, but would find more useful if info matched onscreen credits.
Mr Video Productions
If it isn't Unix, it isn't an OS :-)
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
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Quoting Blair:
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If these issues were something that the members were able/were allowed to fix ourselves, we would have already done it by now. We could support each other if we could actually get along. Customizations on your computer are good for you, but they don't do anything for the big picture which is what hardcore users usually care about: more than just themselves and their own little collections; wanting everything that is available to everyone to be as 'perfect' as possible.


Having too many members saying "I have given up on..." or "I gave up on ____ long ago." (which are common phrases these days,) particularly when they are users who have been around for a long time, should alone be enough for the Support to say "we need to do better than we have been [lately]."



The statement above intrigues me.  I consider myself, not hardcore, but definitely above the average user.  I will tell you, that I am for the program being the best for me.  As a user, I work within the confines of the program, and manipulate the program to serve me.  I will argue this all day long.  Too assume that the hardcore users are in it for anything else as a primary would be ludicrous. We, as a creature, are self serving by nature.

This program will never be perfect for everybody, and the only perfection that should strive for is Ken's. (and if he a true programmer, he will never achieve it)  In all realism, everybody else is along for the ride.  All we can do, is hope to encourage or guide him in the direction that "we" would like him to go.

Yves would like less credits, but be more accurate in spelling.  He would like to move this toward more of movie profiler.  This is what he perceives he wants the program to be. 

T!M - would like to make the data more pure, and get rid of all the "lowly studio techs" as he would like to call them

Skip would like to move toward open credits.  He feels this would be the least of the problems.

Pete would like to move to a better way of tracking episodic releases like TV shows.

Taro, would like to move toward unicode, to compensate for other languages

Many users would like multiple cover images

I am sure that Ken has his own ideas.  Those Ideas may or may not incorporate anything that we have suggested.  He may have incorporated some ideas into his thought process (not many can think of everything).  Ken is the one that has to figure out how to put this all together, and strike some sort of "balance".  And with every platform that comes out (PC, IOS, ANdroid, Windows mobile) the task becomes more difficult.  He must upgrade all at the same time, for any major update.

the old adage applies "If you try to please everybody, you will end up pleasing nobody"

Charlie
 Last edited: by CharlieM
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
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Quoting MrVideo:
Quote:

The point is that all entries into the database are supposed to be correct.  Sources must be quoted, yet the info is placed into generic bins.  The crew credits, are many times, not credited as listed.  IMHO, that is not accuracy.



The ionly way to achieve this, in the real world, is with open crew credits.  Are you ready for that.  For open crew credits to work, would involve completely rewriting the contribution system, for we would almost have to accept each change on an individual basis.  Then the download section would need to be changed, because I am sure that you are not interested in every aspect of the credits.

If you think combining 2 fields into 1 is a major change, or even adding fields, you live in a small world. With open credits, we are talking about a different way of doing all online aspects.

I guess the statement "Be careful what you ask for" comes into play.
 Last edited: by CharlieM
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
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Quoting Blair:
Quote:

Having too many members saying "I have given up on..." or "I gave up on ____ long ago." (which are common phrases these days,) particularly when they are users who have been around for a long time, should alone be enough for the Support to say "we need to do better than we have been [lately]."



While, I feel for the people that have given up contributing part or in total, the decision was the individual.  Most of the users that still contribute, have worked within the system, to contribute what they are allowed, while still keeping information that they want.  It may not be easy, but they realized when moving away from the bounds of the program or the rules, that this was the risk (or burden) they accepted.

For some of those, I do not know if the program (or rules) will ever change enough to bring them back.  Or on the other side, will program (or rule) changes drive others away.

Where should the decisions come down.  And if you base this program, by what you see in the forums, do you drive people away that do not participate, by making it more complicated.?

All sort of questions that only 1 person can really answer...

Charlie
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
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Quoting TheMadMartian:
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he said he didn't understand the wholesale bashing of the program.  Two very different things.

Problem is that none of those who had complaint about the lack of support had bashed the program itself. It does what it is supposed to do without the online database (I think I know since I don't use it), but as said the database is the reason why most people buy DVDP. Without it I'm 99.99% sure that most people would use a free one.

So it isn't program bashing, at least not from me, but more a realization that one large part of DVDP (the database being it) is hurt by the lack of support. When there are two sets of rules (one official and the other unofficial) the problem is evident...

What we want isn't that much : we just want that Ken (or any other Invelos representative) show himself as promise four years ago and make the call on the multiple endless rules discussion to stop the waste of time. This is the Invelos database so it's his duty to take the final decision on everything concerning the rules and do the update immediatly in the contribution rules online.

Not that much too ask if we consider the quantity of improductive monologues we have around the contribution sub-forum. We don't want him to discuss with us or holding our hands all day long, we want him to call the shot on the rules.

I don't see why all of sudden this topic slip into a discussion on the pet peaves of some users but the subject of this topic is the support not the typos, the common names, the crew roles or whatever else...
 Last edited: by Jimmy S
DVD Profiler Unlimited RegistrantMrVideo
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Registered: July 22, 2007
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Quoting CharlieM:
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If you think combining 2 fields into 1 is a major change, or even adding fields, you live in a small world. With open credits, we are talking about a different way of doing all online aspects.


Yes schema can be changed.  Adding fields to a schema is easier than removing fields.  A simple database conversion is normally part of a program that is used after schema changes are done to a database.

As for open credits, the schema focus would change from the credit to the name.  I do not know the current schema flow, so the following is a suggestion on a potential configuration.  The main key would be the name of the crew member (surname, then given name).  Attached fields would be the listed credit and the movie title or TV series title.  If a TV series, another attached field to the TV series would be be episode title, and so forth.  All of the fields would be searchable.  So, if one was looking Joe Blow, one could add "edit" to the next search criteria and end up finding all credit fields that contained "edit" as part of the name, i.e., Film Editor, Editor, Edited by, Editors, etc.

I do not know what underlying relational database is used within DVDP, i.e., a commercial, free, or home brew, so I do not know what the capabilities are for changing the schema.

Are we really suggesting that "we are talking about a different way of doing all online aspects"?
Mr Video Productions
If it isn't Unix, it isn't an OS :-)
DVD Profiler Desktop and Mobile RegistrantStar Contributorhal9g
Who is John Galt?
Registered: March 13, 2007
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Quoting CharlieM:
Quote:
The ionly way to achieve this, in the real world, is with open crew credits.  Are you ready for that.  For open crew credits to work, would involve completely rewriting the contribution system, for we would almost have to accept each change on an individual basis.  Then the download section would need to be changed, because I am sure that you are not interested in every aspect of the credits.


There is an alternative to full open crew credits.  We can have open crew credits and still limit them to the existing "categories" that we are currently tracking.
Hal
 Last edited: by hal9g
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
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Quoting hal9g:
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Quoting CharlieM:
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The ionly way to achieve this, in the real world, is with open crew credits.  Are you ready for that.  For open crew credits to work, would involve completely rewriting the contribution system, for we would almost have to accept each change on an individual basis.  Then the download section would need to be changed, because I am sure that you are not interested in every aspect of the credits.


There is an alternative to full open crew credits.  We can have open crew credits and still limit them to the existing "categories" that we are currently tracking.



Are we talking categories (Art, Sound, etc) or sub caegories (Make-up, VFX)? 

If we are talking about categories, I think it would, by necessity, require a change in the contribution and acceptance system.

If we are talking sub categories, aren't we talking more of contributable custom credits?

Charlie
DVD Profiler Desktop and Mobile RegistrantStar Contributorhal9g
Who is John Galt?
Registered: March 13, 2007
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I was talking about categories, e.g., Direction, Writing, Production, Cinematography, Film Editing, Music, Sound and Art; today's existing categories.  If we use those the same categories as are in the Program today, and allow open text entry of the actual crew job from the actual film credits, Ken would be able to easily convert the existing database, and would have minimal work to do to allow for future entry of "open credits" for those jobs (based on my admittedly very limited understanding of the programming required).
Hal
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
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Is it that hard to stay on-topic?
If you want to talk about open crew credit just create a new topic to talk about it... I know that some here like to go off-topic since that make the real point disapear, but this is really annoying and unproductive.

 Last edited: by Jimmy S
DVD Profiler Desktop and Mobile RegistrantStar Contributorhal9g
Who is John Galt?
Registered: March 13, 2007
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Hmmmmmm....I find the constant bashing of Invelos support to be really annoying and unproductive. 

Talking about Crew Credits is much more interesting! 
Hal
DVD Profiler Unlimited RegistrantStar ContributorJimmy S
Registered: March 15, 2007
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Fine be my guest....

Nothing personal Hal, but this kind of attitude just show me why this forum as the database is a total waste of time...

Signing off for good, I will not loose one more second of my time on DVDP or recommanded it to anyone or updating it anymore... I will keep it the way it is now and act if the software would be an abadonware since this is what it is actually...
DVD Profiler Unlimited RegistrantStar ContributorCharlieM
Registered Sept 5 2005
Registered: May 20, 2007
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Quoting No_Name_Needed:
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Is it that hard to stay on-topic?
If you want to talk about open crew credit just create a new topic to talk about it... I know that some here like to go off-topic since that make the real point disappear, but this is really annoying and unproductive.




Disappear, I think not.  20 pages of discussing, and accusations of not caring, not understanding, or otherwise is not going to disappear.

Some of the items discussed in the twenty pages are

1. rules related
2. Program related
3. support related
4. Participation related.

I am sure the original post was about

Participation, and to a lesser extent support.  As far as the rules, I think the complaint falls to more participation.  And apparently, except for a couple of users, nobody apparently is complaining about the program whatsoever.

For those that are stating there frustration, some bought the program, because of the perceived promise of participation by Ken and Co. Others bought the program, without consideration of the online

Of the small minority of users that participate in the forums, a subset appear to be upset with limited voice from Ken and apparently accuse the others, that don't agree, of a certain level of apathy.

Does this cover it?  Did I miss something?  Or should we continue to hash this out for another 20 pages?

Charlie
 Last edited: by CharlieM
DVD Profiler Unlimited RegistrantStar ContributorKulju
Registered: March 14, 2007
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Quoting MrVideo:
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As pointed out in another thread, Ken and Co are working on massive changes to the DB.  Changing the name info from three fields into two differently named fields is drastically different.

Which thread is this? I've never heard about such change.
DVD Profiler Unlimited RegistrantStar ContributorAddicted2DVD
Registered: March 13, 2007
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Kulju...

Check THIS THREAD
Pete
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