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    Invelos Forums->DVD Profiler: Desktop Technical Support Page: 1 2  Previous   Next
Massive Plugin Error
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DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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Hi there
I had a computer crash (BSOD) and afterwards, none of the plugins seem to work.
When I start DVD profiler I get the message "Configuration System Failed to Initialize" from the Database Query Plugin.
I've tried all of the following (not in that order) :
1. Remove Plugins and Re-install
2. Remove DVD profiler and Re-install
3. Run check disk
4. Repair .Net Framework 2.0 , 3.0 ,3.5 and 4
5. Repair DVD profiler Database
6. Restore older backup to new database
7. Restore Previous Day Windows XP Registry (I've daily backups)

Some of the Plugins that do-not work :
Bulk Edit , csv Export, Database Query

All of the them produce the same error: "Configuration System Failed to Initialize"

Another Example is "Cinematic Collection Viewer Plugin".
Although I've re-installed it , it does not even appear on the DVD Profiler "View-Plugins" menu

Otherwise (apart from the plug-ins total failure) DVD Profiler seems to work fine

My OS is WIN XP x64.

Any help would be appreciated

Thanks,
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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There is no good reason to update the windows registry independently of the programs that make changes to it, and are dependent on its contents, unless you are working with MS support IMHO. That virtually eliminates any opportunity to debug, and can lead to incompatibilities such as you are having. My recommendation is to avoid this practice in the future.

- You cannot run recently updated plugins with DVDP 3.7.2
- You cannot run plugins compiled for 3.8.0 on 3.8.1
- You can run 3.7.2 plugins on 3.8.2
- DVDP databases are not downward compatible

It sounds like you have made one or more of those mistakes, compounded by messing with the registry.

If it is possible to restore your system to a known working checkpoint, do it. Then perform a step by step upgrade of DVDP tp  3.8.1. All plugins should still work. Then upgrade selected plugins to pick up new functionality. And for goodness sakes, leave the registry alone.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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Thanks for the reply

I'm pretty sure you're mistaken.
All those actions I've done, where done after the problem appear and not before the problem.

The problem appreared out of the blue , after a computer crash (maybe it's a coincidence) .

All the actions that I made don't seem neither to worsen nor fix the problem.
My Database version is 3.8.1.
It was 3.8.1. before and after the error appreared (it has been upgraded weeks ago and everything was working perfectly)
The database restore was made to a new database just for test reasons and reproduced the same problem
So I believe the problem does have to do with the database itself

I'm pretty sure it's a System problem , but do not know where to look.

I haven't noticed similar problems to other software (so far !!).

As far as the plugins versions, are you implying that those plugins are made for 3.8.0 and not 3.8.1.?
That does not seem right , because all the plugins where working perfectly with 3.8.1

As far as the windows restore, It's not possible.

Any ideas? Anyone ?

thanks
 Last edited: by koliniol
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
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Quoting koliniol:
Quote:
....
The problem appreared out of the blue , after a computer crash (maybe it's a coincidence) .

All the actions that I made don't seem neither to worsen nor fix the problem.
My Database version is 3.8.1.
It was 3.8.1. before and after the error appreared (it has been upgraded weeks ago and everything was working perfectly)
...

OK, I understand better now.

One suggestion: reduce the number of variables.

Start with clean install, NO plugins, blank database. What happens. If this does not work, you cannot proceed until you get the absolute basic environment working.

If that does work, try adding a couple of DVDs manually. See if all OK.

If all OK, try restoring a database - choose the selected profiles option, and select some or all. See what happens.

If all OK, add the Invelos plugins only.

If all OK, add another plugin, etc.

We are hoping for your success.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
DVD Profiler Desktop and Mobile Registrantmediadogg
Aim high. Ride the wind.
Registered: March 18, 2007
Reputation: Highest Rating
United States Posts: 6,463
Posted:
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I would also seek the advice of Invelos Support. Maybe they have seen a similar situation and can make a suggestion. So, if you didn't already , you could open a support ticket - even though you don't suspect an Invelos problem, I'm sure they would be willing to offer an idea.
Thanks for your support.
Free Plugins available here.
Advanced plugins available here.
Hey, new product!!! BDPFrog.
 Last edited: by mediadogg
DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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I'll try your method and let you know although I still believe it's neither a Data-related Issue nor a DVD-Profiler installation error.
I'm pretty sure it's a system error.

As far as Invelos support, I contacted them but their answer was :
"Unfortunately we don't have any information that would help.  Please check with the plugin developer directly."

Not much Help I must say

Anyway , I
l' ll let you know the results of your suggestion

Thanks again
DVD Profiler Desktop and Mobile RegistrantStar ContributorTheMadMartian
Alien with an attitude
Registered: March 13, 2007
Reputation: Highest Rating
United States Posts: 13,202
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Quoting koliniol:
Quote:
As far as Invelos support, I contacted them but their answer was :
"Unfortunately we don't have any information that would help.  Please check with the plugin developer directly."

Not much Help I must say

Unfortunately, because you started out by saying that it is a Plugin Error, there isn't much they will do as they have nothing to do with the plugins you mentioned.  If/when you determine that it isn't a pluging error, they might be able to better help you.
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Against this power, governments and tyrants and armies cannot stand.
The Centauri learned this lesson once.
We will teach it to them again.
Though it take a thousand years, we will be free.
- Citizen G'Kar
DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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Quoting mediadogg:
Quote:
Quoting koliniol:
Quote:
....
The problem appreared out of the blue , after a computer crash (maybe it's a coincidence) .

All the actions that I made don't seem neither to worsen nor fix the problem.
My Database version is 3.8.1.
It was 3.8.1. before and after the error appreared (it has been upgraded weeks ago and everything was working perfectly)
...

OK, I understand better now.

One suggestion: reduce the number of variables.

Start with clean install, NO plugins, blank database. What happens. If this does not work, you cannot proceed until you get the absolute basic environment working.

If that does work, try adding a couple of DVDs manually. See if all OK.

If all OK, try restoring a database - choose the selected profiles option, and select some or all. See what happens.

If all OK, add the Invelos plugins only.

If all OK, add another plugin, etc.

We are hoping for your success.


1. I uninstalled all plugins
2. started DVD profiler. No error (I knew that already, because , just disabling the addins was just enough to eliminate all errors
3. Created new database No errors
4. Added 1 dvd . No errors
5, Shutted Down DVD profiler
6. Installed 1 plugin (database query)
7. Started dvd profiler. Detected new plugin. At the end of the start - up process , when the Main screen loads , the same error appeared.

http://www.sendspace.com/file/otrb65
DVD Profiler Unlimited RegistrantStar ContributorTomGaines
Registered Sept. 24, 2001
Registered: March 13, 2007
Reputation: High Rating
Germany Posts: 2,005
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Sounds like the application settings saved by the .NET framework got corrupted.
It chould help if you delete them.
Start out with database query as this is the plugin you got currently enabled.
The location should be something like this:
C:\Users\<User name>\AppData\Local\<Company name of the software>\<Executable name>_....
I don't know what the company name of the database query plugin is. For my plugins (e.g. Cinematic Collection Viewer Plugin" I use "TomGaines" as company name.


DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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Quoting TomGaines:
Quote:
Sounds like the application settings saved by the .NET framework got corrupted.
It chould help if you delete them.
Start out with database query as this is the plugin you got currently enabled.
The location should be something like this:
C:\Users\<User name>\AppData\Local\<Company name of the software>\<Executable name>_....
I don't know what the company name of the database query plugin is. For my plugins (e.g. Cinematic Collection Viewer Plugin" I use "TomGaines" as company name.


Your suggestion makes sense.
I'll try your approach when I get home.
I Hope I find the right Folder.

Thanks
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
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Coincidentally, we had the very same problem ("Configuration System Failed to Initialize") on one of our company computers today. It just did not want to start any .NET application using application settings.

Here's how we solved it:

Under

C:\WINNT\Microsoft.NET\Framework\v2.0.50727\CONFIG

this file was missing:

machine.config

Check, if it's there. If not, check if machine.config.default exists, make a copy and rename it to machine.config


If not, re-install Microsoft .NET 2.0
Karsten
DVD Collectors Online

 Last edited: by DJ Doena
DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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DJ Doena :
Followed your instruction
I have both machine.config and machine.config.default
in folders

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG and
C:\WINDOWS\Microsoft.NET\Framework64\v2.0.50727\CONFIG

TomGaines :

Searched in C:\Documents and Settings for the word Database or the Word Query
Did not find anything

This is becoming really frustrating !!!!
DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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Quoting TomGaines:
Quote:
Sounds like the application settings saved by the .NET framework got corrupted.
It chould help if you delete them.
Start out with database query as this is the plugin you got currently enabled.
The location should be something like this:
C:\Users\<User name>\AppData\Local\<Company name of the software>\<Executable name>_....
I don't know what the company name of the database query plugin is. For my plugins (e.g. Cinematic Collection Viewer Plugin" I use "TomGaines" as company name.


I installed your plugin  "Cinematic Collection Viewer Plugin".

Started DVD profiler.
It does not even detect your plugin
Tools - View Plugins shows only :
"Collection Gallery" - Works Fine
"Database Query" - does not work
"View Flagged DVDs" - Works Fine
DVD Profiler Desktop and Mobile RegistrantStar ContributorDJ Doena
Registered: May 1, 2002
Registered: March 14, 2007
Reputation: Highest Rating
Germany Posts: 6,745
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Just for the heck of it, try to reinstall .NET 2.0 anyway.

http://www.microsoft.com/en-us/download/details.aspx?id=21

What do you have to lose?
Karsten
DVD Collectors Online

DVD Profiler Unlimited RegistrantStar ContributorLewis_Prothero
Strength Through Unity
Registered: May 19, 2007
Reputation: Superior Rating
Germany Posts: 6,730
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Check what happens if you reinstall Microsoft Netframework 2.0 (as already suggested by DJDoena).
Download from here: (X86)
or here: (X64)
It all seems so stupid, it makes me want to give up!
But why should I give up, when it all seems so stupid?


Registrant since 05/22/2003
DVD Profiler Unlimited Registrantkoliniol
Registered: May 22, 2011
Posts: 34
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As I already stated earlier, I've already run a repair Installation on all .Net Frameworks (2.0,3.0,3.5,4.0)
I also suspected from the beginning its a .Net Framework related error but know what else to check
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