If you look at the pending contributions from me, Dollhouse S2 is being declined twice.  This time around it is being refused because the cover scan shows the wrong UPC number.

As explained in the first contribution, the UPC was on the shrinkwrap that covered the original UPC.  The extra goodie that is part of the ComicCon release is listed as part of the extras.

The release was purchased under the UPC that came on the shrinkwrap, not the UPC that is on the artwork.  I know that UPC number as I keep it as part of the packaging.

Lots of people purchased the Blu-ray and DVD with these separate UPC numbers (I have no idea what the DVD one is).

Aren't these special releases even allowed in the database, other than my personal copy, but for the general public?  Is this a lost cause?

Sure, I could PhotoShop the UPC into the artwork, but such artwork doesn't exist.

Quoting tweeter:

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I can't tell from your text which UPC you are submitting and which you think is wrong.

But you have two UPC so why change one, just submit the second one as a second profile.

I am trying to submit a new profile for the different UPC.  The thing is that all of the data for the general release UPC is the same for the ComicCon release, other than the UPC and the extra goodie for purchasing the release.  I took the original profile, changed the UPC and added the extra goodie and submitted.  It seems that the problem is that the UPC on the artwork doesn't match the UPC in the profile, which is 100% correct, since the special ComicCon UPC was a sticker placed on the shrinkwrap, over the general release UPC.

I kept the shrinkwrap UPC and that is the number I changed it to.

Maybe the title needs a (Special ComicCon 2010 release) as part of it.

This isn't the first time that UPC stickers have been placed over the top of artwork UPCs.

I've been informed in the past that stickers outside the shrink wrap doesn't count, so you're stuck with a local profile only.

Quoting TheMadMartian:

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Unfortunately, you are getting hit by the rule that reads "The covers must match the profile exactly, including the UPC and locality."  If the UPC in the image, doesn't match the UPC in the profile, it will be declined.

That is a dumb rule.  Production companies do not follow DVDP rules and I do not expect them to.  Real world situations need to be allowed.  I suspect that Fox used a separate UPC in order to track the sales of the ComicCon special release because it included the lithograph.

That UPC is a real world number.  I also obtained the first season's ComicCon release but do not remember if there was a separate UPC or not.  I'd have to dig it out and look inside the case to see if there is a separate UPC sticker that I kept.

So, all of use that purchased the ComicCon release have to create a local only entry because of a rule that doesn't allow for real world situations is not right.  It is easy to note in the profile that it was a special release containing the general public Blu-ray/DVD with a ComicCon only lithograph and that the listed UPC was for that special release.

It doesn't happen very often, but it does happen.  Allowances should be made for said situations, instead of slamming the door on the entry into the database.

This has now become another one of those "I don't care" situations (see the thread on support being terrible).

Quoting widescreenforever:

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shrink wrap gets removed and thrown out in most cases, if not all .. the original upc is the one on the art work.. this is the one we need .. The secondary upc is for jobbers to resell old stock for their own inventory ..

That simply isn't true.  There are quite a few exclusive releases, where additional items are added to the original release, that use secondary UPCs.  Sometimes, the company will print single sheet that they insert over the back cover but, as in this case, some will simply slap a UPC on to the new shrink wrap.  I agree with MrVideo that there should be a way to track these.

Quoting MrVideo:

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I kept the shrinkwrap UPC and that is the number I changed it to.

Well ... who knows ... maybe the sticker wasn't on the shrinkwrap but indeed sticked to the backcover so you scan it this way and submit it? 

just thinking, Mithi

Quoting MrVideo:

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That is a dumb rule.  Production companies do not follow DVDP rules and I do not expect them to.  Real world situations need to be allowed.  I suspect that Fox used a separate UPC in order to track the sales of the ComicCon special release because it included the lithograph.

It's not the Production companies doing it, it's the retailers. As TheMadMartian stated, Target, Bestbuy and WalMart often add items to Studio releases to make them Exclusive to the retailer. The Target edition of "Little Fockers" comes to mind. Target added a Magnetic Picture Frame to the studio release of the film and had their own slip cover printed with a different UPC than the UPC on the Blu-ray cover art. I've seen other Target Exclusive releases where they print a new insert identical to the rear cover art with a different UPC. And then there is the cheap route where they just slap a different UPC label on the shrink wrap covering the original UPC. In the last case I cut out the UPC label on the shrink wrap and temporarily affixed it to the rear cover art over the original UPC and scanned it. I've only had to do this once though and I can't recall off the top of my head what title it was.

Quoting widescreenforever:

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Therefore I still insist the original on the package silkcreen upc code is the one that should be used.

Then we'd never be able to add many Retailer Exclusives to the database. I just found an instance where I submitted a Target Exclusive to the database: "The Departed" UPC 085391145684. In this case I scanned the slip case that showed the Target UPC label on the shrink wrap in the cutout. This Target Exclusive release came the original film script which I added to Other Features.